This Privacy Policy explains how SpotVibe LLC, a Texas limited liability company (“SpotVibe,” “we,” “us”), handles information in the Ex Sober mobile app for iPhone and Android (Android package app.exsober.nocontact).
The short version
- No account, no ads, and no analytics or crash-reporting SDKs.
- Your timer, letters, urges, reasons, check-ins, and photos are stored only on your device. SpotVibe does not run a server that receives them, and we cannot see them.
- The only network use is for optional in-app purchases (Ex Sober Pro), which are processed by Apple or Google and verified by RevenueCat.
Information stored on your device
The app saves the following in its private storage on your device. We do not collect it:
- Your no-contact start date and time, slips, and milestones
- Unsent and sealed letters, and mood ratings
- Urge log entries, reasons, and daily check-ins
- Photos you choose to add to the private photo vault (copied into the app’s storage)
- Settings such as theme, language, reminders, widget style, app lock, and backup preference
- A local record of whether Pro is active, so the app works offline
Device permissions
- Photos: only if you add a photo to the vault. On Android the system photo picker is used, so the app sees only the photos you pick. On iPhone the app asks for photo access to add the photos you choose. Photos are never uploaded.
- Notifications: only if you turn on reminders (for example a daily check-in, a sealed letter that opens later, or a reminder before a free trial ends). Notifications are scheduled on your device; there is no push server, and sealed letter text never appears in a notification.
- Face ID / Touch ID / fingerprint: only if you turn on App lock. Your device checks your biometrics; the app only learns whether unlocking succeeded and never receives biometric data.
- Home-screen widget: shows your day count on your home screen if you add it.
- Internet: used only for in-app purchases, described below.
In-app purchases and the companies involved
Ex Sober is free to use, with an optional paid upgrade (“Pro”) offered as a subscription or a one-time purchase where available. If you view, buy, or restore Pro, the following companies process purchase-related information:
- Apple (App Store) or Google (Google Play) handle payment, billing, subscriptions, and refunds under their own privacy policies. SpotVibe never receives your payment card details, name, or email from the store.
- RevenueCat, Inc. is our service provider that confirms whether Pro is active. The app identifies you to RevenueCat only with a random, anonymous app user ID (no name, email, or account). RevenueCat receives purchase and subscription status, product identifiers, transaction details and receipts from the store, and basic technical information sent with each request such as IP address, device model, operating system and app version, language, and store country. See revenuecat.com/privacy.
We use this information only to unlock and restore Pro, manage trials and renewals, and prevent purchase fraud. We do not use it for advertising. If purchases are not available in your build or region, the purchases service is not started and the app makes no network requests.
What we do not do
- No ads and no advertising identifiers
- No analytics, tracking, or crash-reporting SDKs
- No location, contacts, microphone, or camera access
- No sale or sharing of personal information
Backups, export, and deleting your data
- Android: device backup is off by default. If you turn on “Back up with Android” on the More tab, Android may include the app’s data file (not vault photos) in your end-to-end encrypted Google device backup.
- iPhone: like most apps, Ex Sober’s data, including vault photos, can be included in your iCloud Backup or computer backup if you have those turned on in iOS. Those backups are controlled by you and Apple under your iCloud settings; SpotVibe cannot access them. The in-app backup switch applies to Android only.
- Export: you can export a copy of your data through the system share sheet. The app you share it with handles it under its own policy.
- Delete: use More → Delete all my data to erase your entries and vault photos from the device right away. Deleting the app also deletes its data. Purchase records stay with Apple/Google and RevenueCat; manage or cancel subscriptions in your App Store or Google Play account settings. To ask RevenueCat to delete purchase records tied to your anonymous ID, email privacy@spotvibeapp.com.
How long information is kept
On-device data stays until you delete it or the app. Purchase records are kept by Apple, Google, and RevenueCat as needed to provide purchases, meet legal and tax duties, and resolve disputes.
Children’s privacy
Ex Sober is intended for adults 18 and older. It is not directed to children, and we do not knowingly collect personal information from children under 13 (or under 16 where that is the local age of consent). If you believe a child has provided information to us, contact us and we will delete it.
Your rights and choices
Depending on where you live (for example California and other U.S. states, the EU/EEA, the UK, or Mexico), you may have rights to access, correct, delete, or port personal information, to object to or restrict processing, and to not be discriminated against for using these rights. Because Ex Sober keeps your content on your device and SpotVibe LLC does not receive it, you can exercise most of these rights directly in the app or by deleting the app. For anything else, email privacy@spotvibeapp.com. We will respond within the time required by law, and we may need to verify your request. We do not sell or “share” personal information for cross-context behavioral advertising, and we do not use your information for advertising or profiling.
Not a crisis service
Ex Sober is a self-help tool, not therapy or emergency care. If you are in crisis or thinking about harming yourself, contact local emergency services now. In the U.S., call or text 988 (Suicide & Crisis Lifeline).
Security
Your app data is stored in the app’s private storage, which the operating system protects from other apps. Anyone who can unlock your device may be able to see it, so use a device passcode. No method of storage is perfectly secure.
Changes to this policy
If we change how the app handles information, we will update this page and the effective date above. If a change means data would leave your device in a new way, we will tell you in the app before it happens.
Contact us
Questions or requests about this policy or the app: privacy@spotvibeapp.com
SpotVibe LLC
17350 State Hwy 249, Ste 220 #36716
Houston, TX 77064
United States